Technology & data

Unified omnichannel technology

With years of partnership excellence, CREA is the preferred e-commerce ally for leading brands across Southeast Asia. At the core is CUSP, our refined omnichannel platform crafted to elevate every aspect of your brand's growth.

Information security
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CUSP platform
CUSP — CREA Unified Selling Platform

One platform connect your commerce operations

CUSP brings sales, orders, inventory, catalogue and campaign data together. Giving brand teams greater visibility and control across channels.

Business insights

Improve your ROI by tracking the full customer funnel across sales channels.

Funnel view by channel
Sales and margin reporting
Campaign performance reads
Shared dashboards with your team
Integration

Connected to the channels you sell on

CUSP connects marketplaces, social commerce and operational systems into one commerce view. Keeping products, inventory, orders and performance aligned.

Connect

Marketplaces, social commerce and owned channels connect into one operating environment.

Unify

Product, pricing, inventory and order information stays aligned across channels.

Automate

Configurable workflows help teams spend less time on repetitive tasks and more time driving growth.

Measure

Commerce and operational performance come together in clear, actionable reporting.

AI with Claude

Ask CUSP anything, in plain language

CUSP connects with Claude for automated workflows and a smart assistant for analysis. Your CUSP data, analysed by AI in seconds.

CUSP×Claude
Smart assistant
Instant analysis and insight
Automation
Routine work, done for you
Faster decisions
From question to answer in seconds
FAQ

Technology & data questions

What is CUSP?

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CUSP, the CREA Unified Selling Platform, is our own platform for managing pricing, promotions and performance across Shopee, Lazada and TikTok Shop.

Do I get access to my store data?

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Yes. Brands see GMV, traffic, conversion and margin in shared dashboards, updated daily.

Can CUSP track TikTok affiliate performance?

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Yes. CUSP tracks creator and affiliate sales on TikTok Shop alongside your other channels.

Which channels does CUSP connect to?

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Shopee, Lazada and TikTok Shop, with data from every market we operate in.

Let's connect

Ready to simplify your commerce operations?

See how CUSP can connect your channels, inventory, orders and performance in one operating view.